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FAQs
API and integration build
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Job posting
How do I make jobs visible to job seekers on Indeed?
Jobs that do not meet our standards may be subject to review and require additional information from the hiring company. To ensure jobs sent through your Indeed integration are visible to job seekers, review our Job Posting Standards.
Can you make an employer confidential in a job posting?
Yes, but only through our Sponsored Job feature. Clients send a job with Confidential in the company node of the XML feed. The job is subject to the same policy rules. For more information, check out our Policy - Generic or Confidential Company Name.
How can I target Spanish-speaking job seekers?
- Use keywords that boost the relevance of the topic
- Use Indeed's Hiring Insights tool
- Contact CS @Indeed for more insights or
- Sponsor the job to get more posting traffic
How do we find our jobs on Indeed?
Go to Indeed.com and type refnum: ____ into the what field. If the job is live on Indeed, it appears.
How can clients claim my company on Indeed?
To claim your Company Page, you must have an employer account. Note that if you are already assigned to an Indeed account, but have not created your own employer account, you must contact Indeed to temporarily remove you from the Indeed employer account you have been assigned to. For more information on claiming a company page, see How to claim your Company Page.
How do I format salary on Indeed?
See Indeed's News: Indeed Promotes Salary Transparency with New Product Update. Go to Indeed Pay Transparency and Salary Estimates and Indeed's XML Guidelines for specific instructions relating to requirements on formatting salary. The 2022 Partner Friday coffee chat video on the topic discusses what partners can do to support clients through this update.
Can a job posting list multiple locations?
Read Appropriate Use of Location on Indeed to understand Indeed's definition of location blasting.
What is Indeed's policy on reposting jobs?
To understand Indeed's policies on evergreen jobs and reposting jobs, see How to claim your Company Page.
Partner
How do I learn about partnering with Indeed?
Indeed builds technical partnerships to deliver seamless and secure hiring solutions across platforms. Learn more and complete the form on the Become an integration partner page to tell us about your partnership goals.
When does Indeed contact me about my deferred partnership?
We are actively working to expand our team's capacity. Companies with deferred requests for integration can expect quarterly updates on Indeed's progress towards scaling our integration build capabilities.
How do I become a tiered partner?
To become a tiered partner for our launch in April, 2023 we are requiring partners to submit proof of eligibility through the Google Form attached in the program announcement email. Indeed’s tiered partners are updated annually, based on the most up-to-date status of their Indeed integrations as tracked by our internal systems.
After initial launch, adoption criteria must be met for two consecutive quarters and maintained at that rate throughout the fiscal, or program, year.
What is proof-of-qualification deadline for tiered partners?
To ensure you are included in initial publication, we recommend submitting proof of qualification by March 15, 2023. Between March 15 and March 31, we continue to add partners who qualify but we can not guarantee inclusion in the initial launch. As a part of the initial program launch, we are allowing partners who qualify between April and September 2023 to be published to our employer-facing site in October. Criteria must be met by September 1 to ensure publication in October.
When am I notified whether I qualify as a tiered partner?
Before publication of the inaugural class of tiered partners on Indeed.com, we email qualifying partners in April.
Before publication in October, we notify mid-year qualifying partners in September.
How do I get dedicated support through the tiering program?
All integrated partners receive technical support for their integrations with Indeed. We provide onboarding and integration launch support to Silver Tier partners, monthly partner management support to our Gold Tier partners, and a dedicated partner manager to our Platinum partners. To receive a dedicated partner manager in FY23, partners must meet the criteria outlined in our Platinum Tier.
Dedicated partner management is not required to deliver a highly impactful integration to our shared customers.
Do the criteria apply to all, including non-US, partners?
Currently, we are only allowing ATS platforms to be a part of this program. All ATS partners, exclusive of Japanese companies, can qualify for our tiering program if they meet the designated criteria, regardless of their country of operation. Indeed has a Japanese-specific tiering program for those regional partners.
Do I get integration support without a partner manager?
Indeed provides integration support to all partners through our Integrations Delivery team. While tiered partners receive priority technical support, all partners can receive support by logging in and filling out our technical support form.
What if my company qualifies for tiering mid-year?
Or, what if my company is set to deliver an integration shortly after the qualifying deadline?
Mid-year qualification is considered for those partners who qualify after the initial program launch, with potential for limited-tier benefits depending on Indeed capacity. Once a partner qualifies for tiered benefits, Indeed welcomes the qualified partner to a tiered status. Indeed communicates the level of benefits available, based on capacity and duration of program year.
Can I lose my tiered status after I get it?
After failing to meet the adoption rate for one quarter, partners receive a warning. after the second consecutive quarter of non-qualification and if improvement is not seen, partners risk losing their tier benefit.
Active integrations must continue to be serviceable throughout the program year. Partners must update integrations according to Indeed’s product release or update schedule. Partners failing to maintain their integration at any time risk losing their tier benefits.
Standards and policies
Is my company eligible for technical partnership?
To determine whether you are an eligible ATS to integrate with Indeed, review the Applicant Tracking System (ATS) Guidelines.
How does Indeed manage data?
For our terms of service, privacy and data management policies, see Terms of Service.
Where are Indeed's company and partnership policies?
To access Indeed's policies, see Policies.
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Updated about 2 months ago